Key Success Factors

This is the table of Key Success Factors created for the IAC meeting at the ICDE Conference, Maastricht, June 2009.

A key success factor is a factor whose presence is necessary for an organisation to fulfil its mission, for some subset of virtual campuses - such as National initiatives. In other words, it is a critical success factor across that subset.

table of Key Success Factors with indication of which types of virtual campus they apply to

Code	Factor name	Critical Success Factor (level 5 statement)	Consortia	National initiatives	Newly created institutions	Evolution of existing institutions	For-profits	Public institutions
R24	Collaboration for e-Learning	The institution has a reasoned approach to collaboration at various levels to gain additional benefit from sharing e-learning material, methodologies and systems.	X	X
R25	Brand Management	The institution has a reasoned approach to managing its brand					X
R32	Worldware for Students	Students can on the whole make use of widely-used hardware and software thus minimising cost and support issues		X		X
R34	Recruitment of Staff	The institution has effective processes designed to attract, for appropriate roles, employees enthusiastic about e-learning			X
R36	Pricing	The institution has effective processes which ensure that the price of its courses are competitive yet sustainable.					X	maybe
R37	Innovation Management	The institution has a balanced approach to encouraging innovation and innovators within the constraints of delivering effective services attractive to students.				X
R41	Consortia No-Compete	The consortium has taken steps to ensure that issues of competing with its members are resolved	X
R42	Consortia Roles Definition	Each member of the consortium has a reasoned, evidenced and documented approach to collaboration with partners.	X
R43	Consortia Role Implementation	Each member of the consortium implements the collaboration role it agreed with its partners.	X
R55	Foresight	Both look-ahead and lab, working in concert; at least one of these should be a sector leader.						X
R56	Selling	Widespread skill in selling e-learning and the theory to support the skills.					X	maybe
R59	Competitor Research	The institution has processes to carefully analyse the relationship of each proposed e-learning offering to existing providers and stakeholders.					X	maybe
R82	Dissemination Internal	A systematic managed process of internal dissemination of good practice in e-learning aspects of courses is in place.				X
R99	Organisational Learning	Institution is a learning organisation on all core aspects of e-learning.					X

---

> Critical Success Factors
>> Main Page