Key Success Factors

This is the table of Key Success Factors created for the IAC meeting at the ICDE Conference, Maastricht, June 2009.

table of Key Success Factors

Code	Factor name	Critical Success Factor (level 5 statement)	Consortia	National initiatives	Newly created institutions	Evolution of existing institutions	For-profits	Public institutions
R24	Collaboration for e-Learning	The institution has a reasoned approach to collaboration at various levels to gain additional benefit from sharing e-learning material, methodologies and systems.	X	X
R25	Brand Management	The institution has a reasoned approach to managing its brand					X
R32	Worldware for Students	Students can on the whole make use of widely-used hardware and software thus minimising cost and support issues		X		X
R34	Recruitment of Staff	The institution has effective processes designed to attract, for appropriate roles, employees enthusiastic about e-learning			X
R36	Pricing	The institution has effective processes which ensure that the price of its courses are competitive yet sustainable.					X	maybe
R37	Innovation Management	The institution has a balanced approach to encouraging innovation and innovators within the constraints of delivering effective services attractive to students.				X
R41	Consortia No-Compete	The consortium has taken steps to ensure that issues of competing with its members are resolved	X
R42	Consortia Roles Definition	Each member of the consortium has a reasoned, evidenced and documented approach to collaboration with partners.	X
R43	Consortia Role Implementation	Each member of the consortium implements the collaboration role it agreed with its partners.	X
R55	Foresight	Both look-ahead and lab, working in concert; at least one of these should be a sector leader.						X
R56	Selling	Widespread skill in selling e-learning and the theory to support the skills.					X	maybe
R59	Competitor Research	The institution has processes to carefully analyse the relationship of each proposed e-learning offering to existing providers and stakeholders.					X	maybe
R82	Dissemination Internal	A systematic managed process of internal dissemination of good practice in e-learning aspects of courses is in place.				X
R99	Organisational Learning	Institution is a learning organisation on all core aspects of e-learning.					X

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