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Sustainable Environment for the Evaluation of Quality in eLearning

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The Sustainable Environment for the Evaluation of Quality in eLearning (SEEQUEL) was selected in 2002, and funded from 1 January 2003 until 30 September 2004 by the European Commission, DG Education and Culture under the eLearning initiative.

The SEEQUEL web site is at http://www.education-observatories.net/seequel/


Summary

The SEEQUEL project originated from the European Learning Industry Group (eLIG) and from a number of European expert organizations and associations at all levels of education and training, coordinated by the MENON Network. In order to define a cohesive, inclusive and robust approach to the Quality in the implementation and use of e-Learning systems and processes, the SEEQUEL project aimed at taking the required step to establish a European "eLearning Quality" Forum, that addresses following issues:

  • Quality assessment, evaluation and conformance practice;
  • Cases of "good practice" and design guidelines;
  • Quality assurance frameworks (with criteria and standards).

The activities addressed the need for a common strategy to define and implement international quality standards. The SEEQUEL project brought together the main actors involved in the development and the use of e-learning in order to further develop a common understanding of quality in e-learning and a set of criteria for its assessment. Furthermore, the project contributed substantially to the final objective, i.e. to reach an overall quality framework for e-learning in Europe.


Outcomes

SEEQUEL produced the following outputs: a set of long-term core results with the mission of responding to the quality-related research needs of the eLearning community, and a first set of tools, deriving from the first category of results. The core results were:

  • The European eLearning quality Forum, a state of the art web platform where the different eLearning quality stakeholders can meet to discuss, exchange, debate and present their approaches and priorities in the field;
  • The SEEQUEL core quality Framework, an integrated set of quality criteria that, by combining different sectors, roles and visions of the world, is able to bring into a stakeholder picture of quality the other categories views;
  • The European eLearning quality Laboratory, a priority-setting environment able to transform the needs and the problems raised in the Forum into priorities for action and to design, through an intense experts working groups dynamic, the appropriate tools to face the users needs.
  • The eLearners Quality Guide: a collection of guidelines and hints able to guide the novice as well as the expert eLearner in any decision process about eLearning.

Thanks to the above results, during the project it was possible to understand the main needs around eLearning quality and the approaches and positions of the different groups of stakeholders, and to filter these needs through the Quality Lab working groups and through the Core Quality framework criteria. Following this process, four tools were produced:

  • The (e)Learners Bill of Rights: a chart of fundamental rights of the (e)learner that, in prospective, every eLearning material/service should comply with to be considered of quality.
  • The eLearners Quality Guide: an extremely usable collection of guidelines and hints able to guide the novice as well as the expert eLearner in any decision process about eLearning.
  • The Quality guide to the non-formal and informal learning processes: a guide conceived to encourage the adoption of quality approaches within less structured and more informal learning environments.
  • A Quality tool for industry decision makers: a step-by-step iterative tool that can help industry and SMEs decision makers facing an eLearning related problem to look at the issue from a multiple perspective, taking into account a comprehensive set of criteria.

Outcomes can be downloaded at: http://www.education-observatories.net/seequel/results


In 2004, the EQO, SEEL, and SEEQUEL e-learning projects launched the European Foundation for Quality in E-learning, EFQUEL. EFQUEL approaches quality in e-learning from different and complementary perspectives and develops full-scale services for all educational fields, regional contexts, and target groups. The Foundation aims at building a sustainable and proactive network of actors, providing valuable services to the European e-learning community.

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