Bibliography of benchmarking

Documents in bold are institutional final public reports from (currently) the UK programmes of benchmarking e-learning in universities.

Documents in italic are end of phase and/or end of programme evaluation reports the UK programmes of benchmarking e-learning in universities.

It is aimed to extend these with similar reports from other countries.

ACODE (2007), ACODE benchmarks for e-learning in universities and guidelines for use, June 2007, available at http://www.acode.edu.au/resources/acodebmguideline0607.pdf Adamson and Plenderleith (2007), Higher Education Academy/JISC e-Learning Benchmarking Exercise Phase 1 Review, July 2007, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2007/07/2_EDSuTBenchmarkingPhase1Report.pdf Adamson and Plenderleith (2008), Higher Education Academy/JISC e-Learning Benchmarking Exercise Phase 2 Review, April 2008, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/Benchmarking2SummaryReport21April08F.pdf Avila, Goepp and Kiefer (2008), "A framework to analyse IS alignment approaches: Towards the definition of underlying alignment mechanisms", in: Proceedings of MoDISE-EUS'08 [Model Driven Information Systems Engineering: Enterprise, User and System Models 2008], Montpellier, France, June 2008, available at http://ftp.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-341/paper8.pdf Bacsich (2003), Evaluation and benchmarking of ICT in schools, presentation to the Education Bureau of the Government of Hong Kong, October 2003, available at http://www.edb.gov.hk/FileManager/EN/Content_2336/power_point_presentation_o.ppt Bacsich (2005a), Theory of Benchmarking for e-Learning: A Helicopter Review of the Literature, January 2005, available at http://www.matic-media.co.uk/benchmarking/Bacsich-benchmarking-2005-01.doc Bacsich (2005b), Theory of Benchmarking for e-Learning: A Top-Level Literature Review, April 2005, available at http://www.matic-media.co.uk/benchmarking/Bacsich-benchmarking-2005-04.doc Bacsich (2005c), "Evaluating Impact of eLearning: Benchmarking", invited paper in: "Towards a Learning Society", Proceedings of the eLearning Conference, Brussels, May 2005, (pp. 162–176), first published by European Commission in September 2005, available now at http://www.matic-media.co.uk/benchmarking/Bacsich-benchmarking-2005-EU.doc Bacsich (2005d), Benchmarking e-Learning: An Overview for UK HE, September 2005, available at http://www.alt.ac.uk/altc2005/timetable/files/527/Benchmark_overview.doc and as Appendix 4 of Casey and Wilson (2007) Bacsich (2005e), "Benchmarking e-learning in HE: Global perspective & UK case study", invited presentation to the conference Creating Sydney's Future, University of Sydney, November 2005, available (in edited form) at http://www.usyd.edu.au/learning/quality/docs/bacsich.pdf Bacsich (2006a), How successful is Swiss Virtual Campus? Benchmarking with other national programs, invited presentation to Swiss Virtual Campus SVC Days, March 2006, available at http://www.virtualcampus.ch/docs/svc_days_2006/monday/SVC_Days_2006_PBacsish.pdf Bacsich (2006b), The BENVIC indicators and measurements - correlated with Pick & Mix, June 2006, available at http://www.matic-media.co.uk/benchmarking/BENVIC-PnM_1-1-general.doc Bacsich (2006c), Higher Education Academy e-Learning Benchmarking Project - Consultant Final Public Report, August 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/09/bacsich-report-public20060901.doc Bacsich (2006d), Concordance Project Summary, September 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/?p=155 Bacsich (2006e), The relevance of the MIT90s framework to benchmarking e-learning, September 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/09/MIT90s-survey-20060925.doc Bacsich (2006f), Pick&Mix mapping into MIT90s [in the context of BENVIC and "Quality on the Line"], September 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/09/PicknMix-MIT90s-20060925.doc Bacsich (2006g), E-xcellence benchmarks compared, November 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/12/E-xcellence-analysed-rel1.doc Bacsich (2006h), Creating criteria, December 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/12/criteria-creation-rel1.doc Bacsich (2007a), Higher Education Academy/JISC e-Learning Benchmarking Exercise Phase 1: Overview Report (BELA), July 2007, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2007/07/3_BELABenchmarkingPhase1_Overview.pdf Bacsich (2007b), A Learning and Teaching Enhancement strategy based on MIT90s (and benchmarking) [case study of the Arab Open University], presentation to ALT-C 2007, Nottingham, September 2007. available at http://www.alt.ac.uk/altc2007/timetable/files/1165/LTAES-MIT90s-bacsich-rel1.ppt Bacsich (2007c), Final cohort meeting for Pick&Mix, December 2007, http://elearning.heacademy.ac.uk/weblogs/benchmarking/?p=348 Bacsich (2007d), Final cohort meeting for eMM, December 2007, http://elearning.heacademy.ac.uk/weblogs/benchmarking/?p=350 Bacsich (2008a), Overview Report by Paul Bacsich (BELA Team) for Phase 2 of the Benchmarking of e-Learning Exercise, March 2008, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2008/04/BenchmarkingPhase2_BELAreport.pdf Bacsich (2008b), Pick&Mix benchmarking literature search paper retrieved, April 2008, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/?p=368#more-368 Bacsich (2008c), FAQ - Engagement approach, blog posting, April 2008, available at http://elearning.heacademy.ac.uk/weblogs/gwella/?p=14 Bacsich (2008d), The national UK universities benchmarking e-learning programme, paper presented to EADTU conference, Poitiers, September 2008, available at http://www.eadtu.nl/conference-2008/Proceedings/QA%20-%20Paul%20Bacsich%20-%20National%20UK%20Universities.pdf Bacsich, Pepler, Chatterton, O'Hare and Karran (2009), Measuring e-Impact in Further and Higher Education, presentation to LATWF, available at http://www.latwf.org/docs/presentations/workshop2/workshop10_2-caxton_1-Paul-Bacsich.ppt Becta (2007), Harnessing Technology Delivery Plan, available at http://feandskills.becta.org.uk/download.cfm?resID=28223 Becta (2008), Technology strategy for further education, skills and regeneration: Implementation plan for 2008-2011, April 2008, available at http://feandskills.becta.org.uk/download.cfm?resID=36018 Becta (2009), Generator, http://www.generatorfeandskills.com/ Bell and Farrier (2008a), "Measuring Success in e-Learning - A Multi-Dimensional Approach", in Electronic Journal e-Learning, Volume 6 Issue 2 2008 (pp 99–110), available at http://www.ejel.org/Volume-6/v6-i2/Bell_and_Farrier.pdf Bell and Farrier (2008b), Benchmarking elearning - outcomes and next steps, paper presented to EADTU conference, September 2008, http://www.eadtu.nl/conference-2008/Proceedings/QA%20-%20Bell%20and%20Farrier%20-%20Benchmarking%20e-learning.pdf Benchmarking in European Higher Education (2009), EU project, web site at http://www.education-benchmarking.org/ BENVIC (2002), http://www.benvic.odl.org/ Brighton (2007), HEA E-Learning Benchmarking Phase 1: University of Brighton Final Report (7 pp), March 2007, available at http://community.brighton.ac.uk/mpt/files/-1/1551/final_report.doc CAMEL (2008), CAMEL: Collaborative Approaches to the Management of E-Learning, available at http://www.jiscinfonet.ac.uk/camel CAPITAL (2009), http://www.sero.co.uk/assets/Capital-info.pdf Casey and Wilson (2007), A practical guide to providing flexible learning in further and higher education, May 2007, available at http://www.enhancementthemes.ac.uk/documents/flexibleDelivery/FD_Flexible_Learning_JCaseyFINALWEB.pdf Chatterton (2006), Higher Education Academy e-Learning Benchmarking Project - Consultant Final (Public) Report, September 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/09/Chatterton-final-public-report20060904_publish.doc CHEMS (1998), Benchmarking in Higher Education: An International Review, Commonwealth Higher Education Management Service, London, 1998, available at http://www.acu.ac.uk/chems/onlinepublications/961780238.pdf Choy (2007), "Benefits of e-Learning Benchmarks: Australian Case Studies", in: Electronic Journal of e-Learning, Volume 5 Issue 1, 2007 (pp. 11–20), available at http://www.ejel.org/Volume-5/v5-i1/Choy.pdf CITSCAPES (2002), Web site, last updated 2002, available at http://www.citscapes.ac.uk/ Cooke, Sir Ron (2008), On-line Innovation in Higher Education, submission to DIUS, October 2008, available at http://www.dius.gov.uk/higher_education/shape_and_structure/he_debate/~/media/publications/online_innovation_in_he_131008 Derby (2007), University of Derby e-Learning Benchmarking report (16 pp), October 2007, available at http://ebenchmarkblog.derby.ac.uk/blogs/files/237/1041/ELBUoDfinal.doc DETYA (1999), Benchmarking: A manual for Australian Universities, Department of Education, Training and Youth Affairs, Australia, 1999, available at http://science.uniserve.edu.au/courses/benchmarking/benchmarking_manual.pdf Durkin (2006), Benchmarking Strathclyde's approach to 'e-learning', blog posting of 28 June 2006, available at http://elearning.heacademy.ac.uk/weblogs/pilot2/ E-xcellence (2006), http://www.eadtu.nl/e-xcellence/ E-xcellence (2009), Quality Assessment for E-learning: a benchmarking approach - first edition, edited and coordinated by George Ubachs, April 2009, EADTU, ISBN 978-90-79730-02-5 EADTU (2006), Creating a standard of excellence for e-learning, available at http://www.eadtu.nl/e-xcellence/ East London (2007), Priorities Identified, blog posting of 10 April 2007, available at http://uelbenchmarking.wordpress.com/2007/04/10/priorities-identified/#more-31 EBI (2007), European Benchmarking Initiative (EBI) in Higher Education: Background, definitions and approaches of benchmarking, EBI Symposium, Brussels, November 2007, available at http://www.esmu.be/fileadmin/documents/DEAN_members/documents/Background_paper_EBI_Symposium.pdf ELDDA (2008), http://elearning.heacademy.ac.uk/wiki/index.php/ELDDA ELG (2008), The New Zealand e-Learning Guidelines, last updated March 2008, available at http://elg.massey.ac.nz/ ELTI (2003), ELTI: Embedding Learning Technologies Institutionally, Project web page, available at http://www.jisc.ac.uk/whatwedo/programmes/programme_jos/project_elti.aspx (note that despite the page being © 2009, the ELTI system described is the original 2003 system) ELTI (2006), http://elearning.heacademy.ac.uk/wiki/index.php/ELTI ELTI (2007), http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2007/01/Overview%20of%20the%20ELTI%20Framework.doc eLPS (2008), http://www.rsc-northwest.ac.uk/acl/eMagArchive/RSCeMag2008/BidWritingSupplement/ACL_eLPS.doc ESMU (2003), Activity Report 2003, available at http://www.esmu.be/fileadmin/documents/ESMU_activity_reports/ActivityReport2003.pdf ESMU (2007), ESMU Benchmarking programme on university management, presentation, November 2007, available at http://www.education-benchmarking.org/storage/documents/Burquel%20and%20Kristensen_ESMU%20Benchmarking%20programme.pdf ESMU (2008), Benchmarking elearning in European universities: Call for Expressions of Interest, December 2008, available at http://www.esmu.be/index.php?id=240 EvidenceNet (2009), http://www.heacademy.ac.uk/ourwork/learning/elt/en Extradimensional (2007), http://elearning.heacademy.ac.uk/wiki/index.php/Extradimensional Glamorgan (2007), University of Glamorgan Benchmarking Report (15 pp), May 2007, available at http://celt.glam.ac.uk/file_download/230, Glenaffric (2008), Notes of Benchmarking Meeting Wales held at Swansea Metropolitan University on 25 April 2008, available at http://elearning.heacademy.ac.uk/weblogs/gwella/wp-content/uploads/2008/04/BMWales250408.pdf HEFCE (2005), HEFCE strategy for e-learning, March 2005, available at http://www.hefce.ac.uk/pubs/hefce/2005/05_12/ HEFCE (2009), Enhancing learning and teaching through the use of technology: A revised approach to HEFCE's strategy for e-learning, HEFCE 2009/12, March 2009, available at http://www.hefce.ac.uk/pubs/hefce/2009/09_12/ HEFCW (2008), Enhancing Learning and Teaching through Technology: a Strategy for Higher Education in Wales, April 2008, available at http://194.81.48.132/LearningTeaching_Docs/W0812HE_circ.pdf Higher Education Academy (2008), Challenges and Realisations from the Higher Education Academy/JISC Benchmarking and Pathfinder Programme: An End of Programme Review by the Higher Education Academy, Evaluation and Dissemination Support Team, September 2008, available at http://elearning.heacademy.ac.uk/weblogs/pathfinder/wp-content/uploads/2008/09/Bench_and_PathFinalReview20080926.pdf Higher Education Academy (2009), e-learning benchmarking + pathfinder programme 2005–08 /// an overview, March 2009, available at http://elearning.heacademy.ac.uk/weblogs/ea/wp-content/uploads/2009/03/bpglossyfinal.pdf Institute for Higher Education Policy (2000), Quality on the Line: Benchmarks for Success in Internet-based Distance Education, available at http://www.ihep.org/assets/files/publications/m-r/QualityOnTheLine.pdf Jackson (2001), "Benchmarking in UK HE: An Overview", in: Quality Assurance in Education, 9 (4), 2001, pp. 218–235, abstract available at http://www.emeraldinsight.com/Insight/viewContentItem.do?contentId=839687&contentType=Article JISC (2002), Trial and Evaluation of Roundtable Methodology and Flashlight Programme, available at http://www.jisc.ac.uk/whatwedo/programmes/mlehe/termfp.aspx JISC infoNet (2009), http://www.jiscinfonet.ac.uk/ JISC RSC London (2008), Sutton College of Learning for Adults: Strategy to practice, case study for the Excellence Gateway, October 2008, http://excellence.qia.org.uk/page.aspx?o=167015 Kaplan and Norton (1996), The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, ISBN 0-87584-651-3, available at http://www.scribd.com/doc/12230299/The-Balanced-Scorecard-Translating-Strategy-in-Action-Kaplan-Norton-1996-Harvard-Business-School-Press and other locations Lepori and Succi (2003), eLearning in Higher Education: Prospects for Swiss Universities, 2nd Report of the Educational Management in the Swiss Virtual Campus Mandate (EDUM), December 2003, available at http://www.newmine.org/pdf/NewMinE_ePaper2.pdf London External (2008), Benchmarking eLearning at the University of London: Report from the Steering Group version 1.1, April 2008, available at http://www.londonexternal.ac.uk/quality/comte_zone/sys_tech_sub/stsc2/documents/stsc2_3.pdf Marshall (2004), Determination of New Zealand Tertiary Institution E-Learning Capability: An Application of an E-Learning Maturity Model - Literature Review, September 2004, available at http://www.utdc.vuw.ac.nz/research/emm/documents/literature.pdf Marshall (2005), "E-Learning Maturity Model", in: Proceedings of EDUCAUSE in Australasia 2007, April-May 2007, Melbourne, Australia, available at http://www.utdc.vuw.ac.nz/research/emm/index.shtml Marshall (2006a), E-Learning Maturity Model Version Two: New Zealand Tertiary Institution E-Learning Capability: Informing and Guiding E-Learning Architectural Change and Development Project Report - Report to the New Zealand Ministry of Education (118 pp), July 2006, available at http://www.utdc.vuw.ac.nz/research/emm/documents/versiontwo/20060726TeLRFReport.pdf Marshall (2006b), eMM Version Two Process Assessment Workbook: Victoria University of Wellington - Report to the New Zealand Ministry of Education (83 pp), July 2006, available at http://www.utdc.vuw.ac.nz/research/emm/documents/versiontwo/20060726Workbook.pdf Marshall (2006c), eMM Version Two Process Descriptions: Victoria University of Wellington - Report to the New Zealand Ministry of Education (157 pp), July 2006, available at http://www.utdc.vuw.ac.nz/research/emm/documents/versiontwo/20060726ProcessDescriptions.pdf Marshall and Mitchell (2004). "Applying SPICE to e-Learning: An e-Learning Maturity Model?", in: Sixth Australasian Computing Education Conference (ACE2004), Dunedin, Conferences in Research and Practice in Information Technology, Vol. 30, 2004, available at http://crpit.com/confpapers/CRPITV30Marshall.pdf Marshall and Mitchell (2007), Benchmarking international elearning capability with the elearning Maturity Model, available at http://www.caudit.edu.au/educauseaustralasia07/authors_papers/Marshall-103.pdf Marshall (2008a), What are the key factors that lead to effective adoption and support of e-learning by institutions?, paper presented to HERDSA conference Engaging Communities, July 2008, available at http://www.herdsa.org.au/wp-content/uploads/conference/2008/media/Marshall.pdf MASSIVE (2006), http://www.europace.org/rdmassive.php Marshall (2008b), The eMM World Tour, blog posting of 8 November 2008, available at http://artemis.utdc.vuw.ac.nz:8000/pebble/2008/11/08/1226075846425.html May (2009), Assessing Online Learning Process Maturity: the e-Learning Maturity Model [presentation of work at Penn State University], February 2009, available at http://s3.amazonaws.com/ppt-download/janetmay-090224112155-phpapp02.pdf (and on Slideshare) Mayes (2006), Higher Education Academy/JISC E-learning Benchmarking Pilot - Evaluation Report: Executive Summary, August 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/08/HEABenchmarkingReport_ExecSummary.doc Mayes and Morrison (2008), "Think first: the Benchmarking and Pathfinder Programme 2005-2008", in: ALT Newsletter issue 14, October 2008, available at http://newsletter.alt.ac.uk/e_article001230532.cfm Meyer, Bruwelheide and Poulin (2006), Principles of Sustainability, December 2006, available at http://wiche.edu/attachment_library/Sustainability12_14_06.pdf Mistry (2008), "Benchmarking e-learning: trialling the "MIT90s" framework", in Benchmarking: An International Journal, Volume 15 Issue 3, 2008 (pp. 326-340), Morrison (2006a), Towards a generic framework for benchmarking e-Learning?, April 2006, http://elearning.heacademy.ac.uk/weblogs/benchmarking/?p=103 Morrison (2006b), History of, and reflections on, the HE Academy/JISC Benchmarking Exercise and the Pathfinder Programme - version 1.2, September 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/09/BenchPathHistoryReflections20060901.doc Morrison (2007), Higher Education Academy/JISC e-Learning Benchmarking Exercise - Preface to the Phase 1 reports, July 2007, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2007/07/1_BenchmarkingPhase1Reports_Preface.pdf Morrison, Mayes and Gulc (2007), "Benchmarking e-Learning in UK higher education", in: Proceedings of the 23rd annual Ascilite conference: Who's learning? Whose technology?, December 2006, available at http://www.ascilite.org.au/conferences/sydney06/proceeding/pdf_papers/p96.pdf Northumbria (2008), Benchmarking eLearning at Northumbria - Summary (6 pp), April 2008, formerly available at http://elitnorthumbria.org/nube/images/5/55/Benchmarking_summary.doc Nottingham Trent (2008), Benchmarking of e-Learning at Nottingham Trent University: November 2006 - April 2007 (93 pp), August 2008, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/NTU%20eLearning%20benchmarking%20report%20%20Final%20Version.pdf OBHE (2006), HEA/JISC Pilot Benchmarking ACU/OBHE Final Report, August 2006, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2006/09/ACU_OBHE%20Report.pdf OBHE (2007a), HEA/JISC Benchmarking Initiative OBHE/ACU Final Report [on Phase 1], April 2007, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2007/07/4_OBHEBenchmarkingPhase1Report.pdf OBHE (2007b), HEA/JISC Benchmarking Initiative e-learning Benchmarking - Phase 2 OBHE/ACU Final Report, December 2007, available at http://elearning.heacademy.ac.uk/weblogs/benchmarking/wp-content/uploads/2008/04/BenchmarkingPhase2_OBHEreport.pdf OBHE and WCET (2008a), The Evolving Academic e-Learning Endeavour: The Impact of Using Technology in Learning and Teaching - Final Report, abstract available at http://www.obhe.ac.uk/documents/view_details?id=10 (full report restricted to OBHE subscribers) OBHE and WCET (2008b), The Evolving Academic e-Learning Endeavour: The Impact of Using Technology in Learning and Teaching - Final Abbreviated Report, available at http://wiche.edu/attachment_library/OBHE-WCET_2008_Final_Abbreviated_Report.doc Oxford Brookes (2006a), Oxford Brookes University Institutional Review Document [for OBHE], April 2006, available at http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=BROOKES-BENCHMARKING&X=&Y=&a=get&f=/BrookesIRDv1-7finalGR2006-04-25.doc Oxford Brookes (2006b), Oxford Brookes University - DRAFT Institutional Self-Assessment Document [for OBHE good practice statements], August 2006, available at http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=BROOKES-BENCHMARKING&X=&Y=&a=get&f=/Institutional_Self_Assessment_Brookes_Template.doc Papaefthimiou and Newland (2008), "How embedded is e-learning? 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