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''The following is the list of Critical Success Factors in the '''draft final version''' presented to IAC at the ICDE conference in June 2009.'' | ''The following is the list of 17 Critical Success Factors in the '''draft final version''' presented to IAC at the ICDE conference in June 2009.'' | ||
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|+table of Critical Success Factors | |+'''''table of Critical Success Factors''''' | ||
! | !Code!!Factor name!!Critical Success Factor (level 5 statement) | ||
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|R4 | |R4 |
Latest revision as of 10:55, 4 June 2009
The following is the list of 17 Critical Success Factors in the draft final version presented to IAC at the ICDE conference in June 2009.
Code | Factor name | Critical Success Factor (level 5 statement) |
---|---|---|
R4 | Usability | All systems usable, with internal evidence to back this up. |
R6 | e-Learning Strategy | Regularly updated e-Learning Strategy, integrated with Learning and Teaching Strategy and all related strategies (e.g. Distance Learning, if relevant). |
R7 | Decisions on Projects | Effective decision-making for e-learning projects across the whole institution, including variations when justified. |
R10 | Training | All staff trained in VLE use, appropriate to job type - and retrained when needed. |
R12 | Costs | A fit for purpose costing system is used in all departments for costs of e-learning. |
R13 | Planning Annually | Integrated annual planning process for e-learning integrated with overall course planning. |
R16 | Technical Support to Staff | All staff engaged in the e-learning process have "nearby" fast-response technical support. |
R19 | Decisions on Programmes | There is effective decision-making for e-learning programmes across the whole institution, including variations when justified. |
R22 | Leadership in e-Learning | The capability of leaders to make decisions regarding e-learning is fully developed at departmental and institutional level. |
R29 | Management Style | The overall institutional management style is appropriate to manage its mix of educational and business activities |
R35 | Relationship Management Upwards | The institution has effective processes designed to achieve high formal and informal credibility with relevant government and public agencies overseeing it. |
R53 | Reliability | The e-learning system is as reliable as the main systems students and staff are used to from their wider experience as students and citizens, |
R58 | Market Research | Market research done centrally and in or on behalf of all departments, and aware of e-learning aspects; updated annually or prior to major programme planning. |
R60 | Security | A system where security breaches are known not to occur yet which allows staff and students to carry out their authorised duties easily and efficiently. |
R91 | Student Understanding of System | Students have good understanding of the rules governing assignment submission, feedback, plagiarism, costs, attendance, etc and always act on them. |
R92 | Student Help Desk | Help Desk is deemed as best practice. |
R94 | Student Satisfaction | Frequent (ideally annual) Student Satisfaction survey which explicitly addresses the main e-learning issues of relevance to students. |