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2009-06-04T10:55:11Z

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← Older revision		Revision as of 10:55, 4 June 2009
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	''The following is the list of Critical Success Factors in the '''draft final version''' presented to IAC at the ICDE conference in June 2009.''		''The following is the list of 17 Critical Success Factors in the '''draft final version''' presented to IAC at the ICDE conference in June 2009.''
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	{\|		{\| border="1"
	\|+table of Critical Success Factors		\|+'''''table of Critical Success Factors'''''
	!~~No.~~!!~~Criterion~~ name!!Critical Success Factor (level 5 statement)		!Code!!Factor name!!Critical Success Factor (level 5 statement)
	\|-		\|-
	\|R4		\|R4

Pbacsich: entry

2009-06-04T10:49:42Z

entry

New page

''The following is the list of Critical Success Factors in the '''draft final version''' presented to IAC at the ICDE conference in June 2009.''

{|
|+table of Critical Success Factors
!No.!!Criterion name!!Critical Success Factor (level 5 statement)
|-
|R4
|Usability
|All systems usable, with internal evidence to back this up.
|-
|R6
|e-Learning Strategy
|Regularly updated e-Learning Strategy, integrated with Learning and Teaching Strategy and all related strategies (e.g. Distance Learning, if relevant).
|-
|R7
|Decisions on Projects
|Effective decision-making for e-learning projects across the whole institution, including variations when justified.
|-
|R10
|Training
|All staff trained in VLE use, appropriate to job type - and retrained when needed.
|-
|R12
|Costs
|A fit for purpose costing system is used in all departments for costs of e-learning.
|-
|R13
|Planning Annually
|Integrated annual planning process for e-learning integrated with overall course planning.
|-
|R16
|Technical Support to Staff
|All staff engaged in the e-learning process have "nearby" fast-response technical support.
|-
|R19
|Decisions on Programmes
|There is effective decision-making for e-learning programmes across the whole institution, including variations when justified.
|-
|R22
|Leadership in e-Learning
|The capability of leaders to make decisions regarding e-learning is fully developed at departmental and institutional level.
|-
|R29
|Management Style
|The overall institutional management style is appropriate to manage its mix of educational and business activities
|-
|R35
|Relationship Management Upwards
|The institution has effective processes designed to achieve high formal and informal credibility with relevant government and public agencies overseeing it.
|-
|R53
|Reliability
|The e-learning system is as reliable as the main systems students and staff are used to from their wider experience as students and citizens,
|-
|R58
|Market Research
|Market research done centrally and in or on behalf of all departments, and aware of e-learning aspects; updated annually or prior to major programme planning.
|-
|R60
|Security
|A system where security breaches are known not to occur yet which allows staff and students to carry out their authorised duties easily and efficiently.
|-
|R91
|Student Understanding of System
|Students have good understanding of the rules governing assignment submission, feedback, plagiarism, costs, attendance, etc and always act on them.
|-
|R92
|Student Help Desk
|Help Desk is deemed as best practice.
|-
|R94
|Student Satisfaction
|Frequent (ideally annual) Student Satisfaction survey which explicitly addresses the main e-learning issues of relevance to students.
|}

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Critical Success Factors draft final version - Revision history

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